Sperm Shipping Information

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About Our Shipping Dewars

We ship in dry nitrogen dewars that are designed for, and charged with, nitrogen coolant, to hold specimens frozen and ready to use for up to 14-18 days if kept upright and closed. You are renting this equipment when an order is shipped to you. We **guarantee (see below) the dewar to hold it's coolant charge for at least seven days after delivery to you. These dewars are shipped in a cardboard box that is 12" by 12" by 24", and weigh approximately 25 lbs. This makes shipping costly, but allows you the maximum convenience in timing your inseminations. You are allowed seven days rental of the dewar included in the price of shipping in order to time your insemination(s) . If you keep the dewar in excess of the seven days, you will be charged a daily dewar rental fee of $15/day. The return of the dewar is included in the shipping fee for all shipments within the United States only. If your shipment is made through Fed Ex, an airbill for its' return is included in the shipment. We can ship from one to thirty vials at a time for the same cost.

For more details on the use of the shipping dewar click here.

Shipping Notification

We prefer to have a three or more business day advance notice of need to deliver. Deliveries can be made with shorter notice, but the cost can escalate for type of service needed. Please place specimen orders and give us the best estimate of time needed as soon as possible in your cycle so as to simplify logistics and reduce your costs. Please plan to have your specimens arrive 2-3 days prior to your anticipated ovulation date. This provides a cushion of time in case you ovulate a day or two earlier than expected or your shipment gets delayed or mis-routed. The 7 days use of the dewar will still cover your anticipated window of time needed to cover ovulation adequately even if you end up ovulating one or two days later than expected. If you order on the same day that your specimens need to be shipped from our facility, you will be charged a late order fee of $50 if placed prior to 12 pm, or an emergency rush order fee of $75 if placed after 12 pm but before 3 pm.

USA

Shipping rates
Our standard shipping requires two business days for delivery within the lower 48 states and runs $169. All pricing includes up to seven days use of the shipping dewar (once delivered) in order to provide convenience in timing the insemination. Additional days of dewar rental are charged at $15/day. For same day shipping, all rush orders received prior to 12 PM will incur a $50 rush order surcharge so please plan ahead and order your shipping at least one day before the day you need your order shipped to minimize your costs and accommodate our shipping department scheduling. All orders placed between 12PM and 3 PM for same day shipping will be termed emergency shipments and are subject to a $75 surcharge. Deliveries scheduled for two day service may sometimes be delivered next day even if you only paid for two day service as the carrier will deliver as soon as the package reaches the local delivery point. If you will not be available for receipt of a shipment, you can by special request order that the package not be delivered early, or you can arrange to have the package held by the carrier for you to pick up. We can not provide you with a time of day for delivery. You may incur additional charges or require additional delivery time if your delivery address is incomplete, or incorrect.If your delivery address is remote or in an outlying area, you may be required to pick up the package at the carriers nearest facility. We can advise you of this when placing your order.

USA Shipping (see state exceptions below)

$169 Via 2 business day air service, 7 days rental of dewar once delivered, and return shipping included
$189 Via 1 (next) business day air service, where available, 7 days use of dewar once delivered, and return shipping included

Exception #1: WA state, northern sections of Oregon and Idaho, (these states are close enough that we can use ground service)
$139 Via ground service only (one or two day delivery time), 7 days rental of dewar once delivered, and return shipping included

Exception #2: Alaska & Hawaii (all locations require express air service)
Pricing information will be provided upon request and/or registration depending on exact/remote locations, via express air service, 7 days rental of dewar once delivered, and return shipping included.

Exception #3: New York State:
Please call our office for details: (509)232-0132 or (800)786-5251

International Shipping

Call or email for specific quotes on all international rates. Please provide full address and postal code.

All international shipping requires that the client place a deposit on the shipping dewar that is refundable upon the return of the undamaged dewar. Dewar deposit by credit card is not accepted. Dewar deposits can be made in advance with US money order, cashiers checks through US banks, Western Union funding, or by wire transfer of funding. Please call our office for instructions for Western Union pickup location or for wire transfer information.The importer (client) is responsible for any taxes and or duties that may be associated with the import. Please plan ahead for international orders as customs may hold packages for additional time, although problems have been extremely rare. As the importer, you are responsible for making sure that you meet all regulations for your country concerning the imported product. We are always happy to accommodate in any reasonable way that we can and will provide all requested paperwork to accompany a shipment, but we don't control customs. We find that Physicians and Clinics have the ability to import sperm where many times individuals cannot, so ask your doctor if they can import specimens for you.

We normally use FedEx, the worlds largest international carrier, to provide delivery service. Some examples of approximate rates and delivery times are found below. All pricing is in US Funds. All rates include up to 7 days rental of the shipping dewar once delivered in order to hold the specimens frozen until use. International shipping prices are for door to door one way service. The client is responsible for return shipping and associated charges. Client must declare that the shipment is "US GOODS RETURNING" when shipping the dewar back to our facility or client will be responsible for any tariff and or duties associated.

We are happy to quote exact shipping costs if you provide us with a full delivery address via email.

Our latest experiences have been:

American Samoa: Yes

Australia: Some states permit importation, and some do not. Please check with your state health department and local custom officials to make the determination.

Canada: No

Denmark: Yes

Mexico: No

New Zealand: Yes

Singapore: No

South America:
     Panama: Yes, extra fees apply
     Bolivia: Yes
     Brazil: No
     Peru: No
Other countries, please check with your state health department and local custom officials to make the determination

Europe: No

Japan: No

** Dewar guarantee: In the event of the loss or destruction of commercial donor sperm specimens provided through NW Andrology & Cryobank due to the failure of our shipping dewar to provide at least seven days worth of coolant, (unless caused by the mishandling of the dewar by the client), NW Andrology & Cryobank will accommodate the clients loss by making every reasonable effort to provide the client with like or similar donor specimens if available, or by refund of monies paid by client for vials lost (must be returned to the NW Andrology & Cryobank at original volume) plus shipping charges only.