All orders require full payment. No product
can be held for you until payment is received. No shipments
can be made until total order is paid for. We are not able
to offer credit terms or partial payment options.
CREDIT/DEBIT
CARDS
Credit and debit cards are not accepted for deposit on equipment/shipping
dewars, or for payment on any international sales.
We are able to accept major credit or debit cards for most
other purchases. The customer must provide complete and correct
card information as part of our fraud protection. The card
holders name, the billing address, zip code, and card security
code must match the information on file for the card exactly.
We authorize all card charges through NOVA, one of the largest
card processors. Information that NOVA has on file for your
card is provided to them through your card issuing bank. We
are not able to modify the address (or any other information)
that you have on record with your bank for your card. If the
card fails to authorize for any reason, or we are unable to
match complete address information within two attempts we
will not be able to process your order utilizing a credit
card. Should a sale be denied because of mismatched information,
we can attempt the sale with one other credit card, but only
one time. We will not process multiple cards for partial payments
in order to fund one order. We do not accept the use of a third party card for telephone transactions. We will only accept a card that is in the name of the client making the purchase.
If we try to authorize your card for a transaction and the
card information is not an exact match your bank will place
a hold on your funds even when we then stop the actual sale and transfer of funds.
The period of time that your bank "holds" the authorized
funds is specified by your bank and card agreement and is
not something that we control. Once authorization is attempted
for the purchase, we cannot remove or delete or control how
long your bank "holds" your funds under the authorization
attempt. This is in your card agreement and is between you and your card issuing facility/bank.
Many cards have daily or other monetary limits placed on them
by default through the card issuer. Please make sure that
your card will be able to accept the charges you authorize!
We will of course try to contact you should we be unable
to authorize a card for your purchase.
CHECKS
We will
accept money orders and cashiers checks drawn from US banks
only. These payment methods are accepted in the amount of the
purchase only. You will need to call our office to determine
your order total and then submit appropriate funding prior to
product shipment. This funding may require from one to ten business
days to clear the bank prior to order fulfillment.
WESTERN
UNION
We will
accept funding by Western Union check with prior approval.
This payment method is accepted in the amount of the purchase
only. You will need to call our office to determine your total
order pricing and then submit appropriate funding prior to
product shipment. We charge $25 for Western Union funds pickup
on top of the order total. Funds must be submitted to Western
Union for pick up by
Sam Henrichs
Spokane, WA 99223
You must
provide us with verbal notification of the funds availability
along with the transfer or transaction number, monetary amount
of the payment, your name, address and phone in order for
us to retrieve the funding. We may require several hours time
in order to pick up funds and complete your order.
WIRE
TRANSFER OF FUNDS
We accept
bank to bank wire transfer funding. Our bank charges a $10
transaction fee for all domestic transfers and a $15 transaction
fee for all international transfers. Because of this, these
bank processing fees must be added to your order or deposit
amount in addition to any bank fees that your funding institution
may charge for originating the transfer so that we recieve
the correct net amount due for your transaction.
For example:
You need to place a $500 deposit on a dewar for an international
shipment. You will need to provide $515 plus whatever your
bank charges for the transfer. (This would provide a gross
$515 to our bank and a net $500 to us after our bank fee is
deducted.)
You must provide us with verbal notification of the
funds availability along with the transfer or transaction
number, your name, address and phone in order for us to retrieve
the funding. This funding can normally be verified very quickly
during regular business hours within the USA, but may require
2-3 business days for international wires.
Wire transfers
should be made to:
NW ANDROLOGY
& CRYOBANK INC.
Call us for routing numbers
