Credit and debit cards are not accepted for deposit on equipment/shipping dewars, or for payment on any international sales.
We are able to accept major credit or debit cards for most other purchases. The customer must provide complete and correct card information as part of our fraud protection. The card holders name, the billing address, zip code, and card security code must match the information on file for the card exactly. We are unable to work with the use of third party cards. We will not charge purchases made by one party to a card owned by another party unless they are a legally bound spouse. We authorize all card charges through NOVA, one of the largest card processors. Information that NOVA has on file for your card is provided to them through your card issuing bank. We are not able to modify the address (or any other information) that you have on record with your bank for your card. If the card fails to authorize for any reason, or we are unable to match complete address information within two attempts we will not be able to process your order utilizing a credit card. Should a sale be denied because of mismatched information, we can attempt the sale with one other credit card, but only one time. We will not process multiple cards for partial payments in order to fund one order.
If we try to authorize your card for a transaction and the card information is not an exact match your bank will place a hold on your funds even when we then stop the actual sale. The period of time that your bank "holds" the authorized funds is specified by your bank and card agreement and is not something that we control. Once authorization is attempted for the purchase, we cannot remove or delete or control how long your bank "holds" your funds under the authorization attempt.
Many cards have daily or other monetary limits placed on them by default through the card issuer. Please make sure that your card will be able to accept the charges you authorize!

We will of course try to contact you should we be unable to authorize a card for your purchase.

We will accept funding by Western Union check with prior approval. This payment method is accepted in the amount of the purchase only. You will need to call our office to determine your total order pricing and then submit appropriate funding prior to product shipment. We charge $25 for Western Union funds pickup on top of the order total. Funds must be submitted to Western Union for pick up by

Sam Henrichs
Spokane, WA 99223

You must provide us with verbal notification of the funds availability along with the transfer or transaction number, monetary amount of the payment, your name, address and phone in order for us to retrieve the funding. We may require several hours time in order to pick up funds and complete your order.

We accept bank to bank wire transfer funding. Our bank charges a $10 transaction fee for all domestic transfers and a $15 transaction fee for all international transfers. Because of this, these bank processing fees must be added to your order or deposit amount in addition to any bank fees that your funding institution may charge for originating the transfer so that we receive the correct net amount due for your transaction.
For example:
You need to place a $500 deposit on a dewar for an international shipment. You will need to provide $515 plus whatever your bank charges for the transfer. (This would provide a gross $515 to our bank and a net $500 to us after our bank fee is deducted.)

You must provide us with verbal notification of the funds availability along with the transfer or transaction number, your name, address and phone in order for us to retrieve the funding in the most timely fashion. This funding can normally be verified very quickly during regular business hours within the USA, but may require 2-5 business days for international wires.

Wire transfers should be made to:

NW ANDROLOGY & CRYOBANK INC.
Ask for routing information when you place your order.
Bank of America